Customers who purchased jewellery for the KJ online website will be entitled to exchange the same at any of the KJ stores in India subject to the following

  1. Unused ornaments can be exchanged with out losing VA with in 15 days of delivery of product.
  2. The original sales bill has to be submitted at the time of above sales return/exchange.
  3. No damage or wear and tear should have been caused to the ornament to avail VA benefit.
  4. The daily rates of sale, exchange and purchase (buyback) displayed in the showroom will be applicable for all transactions.
  5. Condition of buy back prevalent at the relevant in the store visited by the customer would be applicable.