Customers who purchased jewellery for the KJ online website will be entitled to exchange the same at any of the KJ stores in India subject to the following
- Unused ornaments can be exchanged with out losing VA with in 15 days of delivery of product.
- The original sales bill has to be submitted at the time of above sales return/exchange.
- No damage or wear and tear should have been caused to the ornament to avail VA benefit.
- The daily rates of sale, exchange and purchase (buyback) displayed in the showroom will be applicable for all transactions.
- Condition of buy back prevalent at the relevant in the store visited by the customer would be applicable.